Frequently Asked Questions

Have Any Questions?

What areas do you service around Flat Rock, NC?

We proudly serve Flat Rock, Hendersonville, East Flat Rock, Laurel Park, and nearby Western North Carolina communities. Not sure if we cover your area? Just ask!

Do you offer cleaning services on weekends or after hours?

Yes, we offer flexible scheduling — including evenings and weekends — to accommodate busy households and commercial clients.

What types of properties do you clean?

We clean houses, apartments, vacation rentals, offices, small commercial spaces, and move-in/move-out properties throughout Flat Rock and Henderson County.

Do you bring your own cleaning supplies and equipment?

Yes, we arrive fully equipped with high-quality, eco-friendly cleaning supplies and tools. If you prefer we use your products, we’re happy to accommodate.

How much do your cleaning services cost?

Pricing depends on the size of your space, condition, and services needed. We offer free quotes with no obligation — just contact us!

What’s included in a general house cleaning?

General housekeeping includes surface wiping, vacuuming, mopping, bathroom cleaning, kitchen wipe-downs, and light tidying throughout your home.

How far in advance should I book a cleaning in Flat Rock?

We recommend booking at least 48 hours in advance. However, we’ll do our best to accommodate last-minute requests, especially for move-out cleans.

Do you offer one-time deep cleaning services?

Absolutely! Our deep cleaning is ideal for seasonal resets, post-renovation, or prepping for guests. We’ll handle the hidden dust and grime.

Is L & A Cleaning insured?

Yes, we are fully insured for your peace of mind. You’re in safe hands with our professional team.

Do I need to be home during the cleaning?

No — many of our clients prefer to go about their day. We’re happy to clean while you’re out and can arrange secure access as needed.

Do you clean windows and exterior surfaces?

Yes, we offer interior & exterior window cleaning, as well as soft wash exterior cleaning for siding, decks, and driveways in Flat Rock and beyond.

Can I schedule recurring cleaning services?

Yes! We offer weekly, biweekly, and monthly service plans for ongoing home or office maintenance.

What is soft wash exterior cleaning?

Soft washing is a gentle, low-pressure method that safely removes mold, algae, and dirt from siding, decks, fences, and more without damage.

Do you offer cleaning for small offices or storefronts?

We do! We clean local offices, salons, and small commercial spaces with flexible scheduling and discrete service.

What’s the difference between deep cleaning and regular cleaning?

Regular cleaning keeps things tidy, while deep cleaning targets neglected areas like baseboards, behind appliances, inside cabinets, and grout.

Do you clean rental properties and Airbnbs?

Yes! We offer detailed Airbnb turnover cleans and end-of-lease cleaning that meets real estate and guest-ready standards.

How do I pay for my service?

We accept cash, card, Zelle, and Venmo. Payment is due on the day of service unless arranged otherwise.

What’s your cancellation policy?

We ask for at least 24 hours’ notice to cancel or reschedule. Short-notice cancellations may incur a fee.

What happens if I’m not satisfied with the cleaning?

Your satisfaction matters. If anything was missed or not up to standard, let us know within 24 hours and we’ll make it right.

How can I get a quote for my home in Flat Rock, NC?

It’s easy! Call, text, or use our contact form and we’ll provide a fast, personalized quote — no obligation, just honest pricing.

Serving Flat Rock & Surrounding Areas

Request Your Free Cleaning Quote Today